From Apprentice to Key Player: Lauren’s Start at Lingwood Security Management
Lauren Orchard’s journey at Lingwood Security Management began in 2021 as an apprentice on the Kickstart Scheme. Initially joining the recruitment team, she quickly transitioned to screening and vetting, a role that urgently needed support. Over time, Lauren has become an indispensable member of the team, managing onboarding, training, and the meticulous process of screening and vetting new starters. In addition to these responsibilities, she also oversees some training aspects, monitors social value, and manages the distribution of PPE for the guards.
The Kickstart Scheme: A Launchpad for Lauren’s Career
The Kickstart Scheme provided Lauren with a vital entry point into the workforce. Reflecting on her initial experience, she shares, “The scheme helped me start my career here, giving me the chance to gain experience in a professional environment. My initial thoughts were hopeful, and my goals were to learn as much as possible and make a positive impact.”
Pursuing the Level 3 Customer Service Specialist Course
Lauren’s desire for continuous learning and personal development led her to enroll in the Level 3 Customer Service Specialist course. “When I was offered the chance to take part in the course, I jumped at the opportunity. It was a great way to further my development and gain new qualifications,” she explains. Despite balancing her responsibilities with the course, Lauren thrived, ultimately achieving a distinction.
Evolving in the Role of Screening and Vetting Administrator
Since taking on the role of Screening and Vetting Administrator, Lauren has seen significant growth in her responsibilities. One of her proudest achievements was creating a social value measurement database. “We didn’t have a solid system for this before, so being able to establish and develop it over time was a real accomplishment,” she says.
Challenges and Support: A Balancing Act
Time management proved to be one of the biggest challenges Lauren faced during her course. “The security industry can be hectic, especially with a small team at the head office. Balancing the course and my day-to-day responsibilities was tough, but our General Manager, Summer, was incredibly supportive,” Lauren notes. This support, along with encouragement from her colleagues, played a crucial role in her success.
Skills and Knowledge Gained
The course provided Lauren with valuable insights into the client side of the business, a perspective she hadn’t encountered much before. “It was enlightening to understand how different roles and relationships with clients work. This knowledge is something I can now apply to my daily role,” she explains.
Looking Ahead: Future Aspirations and Career Goals
Lauren is excited about her future at Lingwood Security Management. She continues to seek new challenges and learning opportunities, which keep her motivated and engaged. Her dedication and the distinction she earned demonstrate her commitment to her role and the company’s success.
The Lingwood Experience: A Supportive Work Environment
Reflecting on her time at Lingwood, Lauren is grateful for the opportunities and support she’s received. “Being part of the Lingwood team means a lot. They took a chance on me with no prior experience and have helped me grow both personally and professionally. The team is welcoming and supportive, making it a fantastic place to woLauren Orchard’s journey from a Kickstart apprentice to achieving a distinction in her Level 3 Customer Service Specialist course is a testament to her hard work, dedication, and the supportive environment at Lingwood Security Managementrk,” she shares.
Conclusion
Lauren Orchard’s journey from a Kickstart apprentice to achieving a distinction in her Level 3 Customer Service Specialist course is a testament to her hard work, dedication, and the supportive environment at Lingwood Security Management. As she continues to grow and take on new challenges, Lauren remains a vital part of the Lingwood family, contributing to the company’s success. She is looking forward to many more years of growth and development.