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Director’s View: March 2019

Director’s View: March 2019

Welcome to the March review of what’s been happening at Lingwood Security Management.

March saw quite a bit of demand for our SHEA trained guards across three new projects, which is something we specialise in. These include: SHEA Power Trained Security Officers at Kilnhurst Station for Balfour Beatty; SHEA Gas Trained Gatemen at Chigwell for Trant; and SHEA GAS Trained Security Gateman at Grendon for Trant (National Grid site).

Other projects that got underway included Security Officers at Weston Super Mare for BBUS, Static Officers and CCTV for Bethell at Bolton, Security Officers for Morrison Utility in Preston, and another project for Canal Trust, this time in Gloucester.

 

We welcomed a new member to the Lingwood team. Lily Fegan joined us an apprentice, studying Business Administration Level 2. She is settling in well as part of the team and getting stuck into her role, initially focusing on recruitment.

Speaking of the team here, Doc (Thomas Docherty) is celebrating 13 years with the business this month. Some say that 13 is unlucky for some, but Doc says he feels very lucky to have been here and has enjoyed every single day of his 13 years. A vital part of the team here as always, cheers Doc!

 

Back to business. I have been out and about meeting clients quite a bit recently, in particular I’ve been to Birmingham twice in one month, which is unusual for me.

Doc and I went to Birmingham last week to meet the Security Advisor for Balfour Beatty regarding an interesting new project. More details to follow. Then on a separate occasion, I was down there to meet Network Rail about a framework we have been awarded. LNW (North and South) Route Crime’s usage of the Trespass and Vandalism lots from April 1st (CP6).

During March, we held a meeting with all our controllers and mobile drivers which was very productive. I believe in open communication as I’ve stated on many previous occasions, and it was good to get everyone together to hear what people have to say.

CCTV is one area that we are looking to expand, so Doc and Summer went to Glasgow for the day to meet one of our service partners to learn more about the systems we can supply and the fantastic capabilities they offer for security purposes.

Summer has been doing some networking of her own as part of her professional development. She attended Rail: North of the Border Conference, with headline sponsors SNC-Lavalin Atkins, Siemens Mobility and BAM Nuttall. Speaking after the event, Summer said: “It was great to learn about all the new projects kicking of as part of CP6 and improving the rail in Scotland. Hopefully Lingwood Security will be part of improving this. I made new contacts with several new clients at the event too.”

Finally, we have made the decision to invest a new sales system called Glenigan. More details to follow on this next month.

Feedback

I will finish with some positive feedback, as I always enjoy seeing these comments land on my desk, or in my inbox.

It’s always a pleasure to hear when things have gone well, as we strive on a daily basis to maintain and drive up standards across the business, and indeed the security industry as a whole.

Wishing you all a productive and prosperous April.

Alan

 

 

 

 

 

Client Testimonials

From my inception, I have been thoroughly impressed with the service provided. I have regular meetings with the management team where we discuss performance and are able to drill down into the value for money provided. My team advise me that Lingwood are an integral part of security of the railway.
Paul LangleyHead of Security, Crime and Resilience, Network Rail, Southern Region
Thank you for helping out at Carlisle Kingmoor HOOB a couple of weeks ago when the gates failed – really good prompt service!
Gemma Mullin Network Rail Works Delivery Co-ordinator, Lancs & Cumbria
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to keep our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
JE StempUtilities Project Director, Balfour Beatty VINCI Joint Venture | HS2
Lingwood Security Management provide a professional service at extremely competitive rates. Their communication is always prompt and their service has consistently gone the extra mile. Several of our project managers have praised Lingwood’s guarding and I feel confident on our site security whenever they are deployed.
Max ThomasSecurity Advisor North & Midlands - Balfour Beatty
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Ian EdwardsRosebank Electrical Engineers
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to help with the fight against COVID19 and keeping our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
Lutfur Rahman(Canal and River Trust), Community Roots Engagement Coordinator
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Dave CarlingSite Manager, Wood PLC
The security guard turned up in plenty of time, and he was really helpful and looked after our site for us well. The festival went really well. Even though we all got soaked at the end when we were packing up.
Kate DrummondMake My Day Community Arts Festival
I am the Site SHEQ Manager for the National Grid House in Warwick where we have your Guards on site. I would just like to say that we have had a very positive experience with your guards and will be looking to employ them on future sites should there be a requirement. Two Guards in particular have been extremely helpful and carried out their duties with tenacity and followed company procedures to the letter. I must add that these two guards are a credit to Lingwood and promote a very positive image of the level of service that your company provides. I would therefore seek to hire these guys again should the opportunity arise.
Rob HopperGalliford Try
Having used Lingwood Security Management Ltd for a number of years on site projects across the country, I am continually impressed by the excellent and reliable service they provide. The phone is answered immediately and everyone I have dealt with has been friendly, professional and on-the-ball. They are always willing to bend over backwards to supply security solutions even at a moment’s notice. I would highly recommend Lingwood Security, and look forward to working with them on future projects.
Nichola SykesAssistant Quantity Surveyor - Balfour Beatty Rail
My experience of Lingwood Security Management is that they are a professional and efficient company. I have been pleased by the service they have offered, and they have exceeded my expectations.
Simon MartinRoute Performance Improvement Manager - Network Rail
I was completely satisfied with the service your men provided whilst working on our site in Bournville. WPD have strict rules and procedures for obvious reasons and your men adapted to them accordingly whilst maintaining a professional outlook. Look forward to working with you again in the near future.
Edward EagleOperations Director, Havwoods
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Lingwood Security Management Limited
6 Penrod Way, Heysham,
Lancashire, LA3 2UZ

Email: sales@lingwoodsecurity.com
Telephone: 01524 852275

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