Director’s View: April 2019
Welcome to the April review of what’s been happening at Lingwood Security Management.
We commenced a new trespass and vandalism project for Network Rail which commenced 12th April and continued through to 28th. This a brand new project that Network Rail and the British Transport Police were rolling out to see how it worked and see what information they can collect.
Our role is to provide high visibility patrols to a specific area / route allocated by the clients to observe and secure. We were tasked with calling the BTP on a daily basis to update the client on any findings or incidents that occurred.
All operatives deployed on to this project were PTS Trained (Personal Track Safety) to ensure they had the understanding of the railway environment.
We are due to have a close out meeting following this project, after which a full press release will be issued with further details.
From my own perspective, I saw it as a great opportunity for our operatives to fully test their observational and security skills on behalf of a national client. Working with the British Transport Police is a way of naturally aligning their security thought process with the legal framework associated with situations involving the railways. Well done to all involved.
Other new projects in April
- Depot security provision for Morrison Utility in Burnley, Preston and Kendal.
- Security provision for a new client, WW Bowen in Avonmouth, following a recommendation from one of our long standing clients, Balfour Beatty.
- Security gatemen for three new sites for Trant Engineering, covering substations for the National Grid. One of our main roles is to check all the competencies and ID of personnel entering the site.
- Two new sites for our valued clients Network Rail, who have a huge work bank over the next few months. We provide a 24 hour service to Network Rail. During the day our role is to assist Network Rail with various duties as well as providing our professional security service.
- Security provision for a new client in Chippenham for Stonegate Farmers. They were a client many years ago at a property in Morecambe, so it’s great to be working together again.
Local door supervision
One thing that I’ve noticed just recently is that we are increasingly being asked to provide door supervisors to more venues throughout Morecambe, Lancaster and Preston.
We provided two door supervisors at Harrys Bar Morecambe Easter Sunday and received very positive feedback about both of the lads. Feedback received was that the staff were ‘friendly approachable and made everyone feel safe’. The sun was shining and the atmosphere was fantastic. I can testify this, as I took a walk down the promenade with my family, and called in to see how things were going.
As a result of this, we are advertising for Casual Door Supervisors throughout the summer for various events, clubs, pubs and festivals. For more information, please contact the office team.
Family Business
Summer Jenkins recently took part in a round-table discussion with Lancashire Business View, which was sponsored by JNW Solicitors, on the subject of ‘family business’.
Summer, who is our CRM Manager, said it was ‘great to meet other business owners and professionals who work with family businesses and to hear their advice and tips on how to protect the business, the wealth and to grow.’
Positive Feedback
I will finish with some positive feedback, as it makes the job so much more satisfying when I see these comments land on my desk, or in my inbox.
- Positive feedback from NHS staff for one of our Security Officers, Mark Hulme, working at Royal Preston Hospital. Mark was praised for his ‘vigilance and professionalism’ whilst spotting and intervening in an illegal activity, which the NHS staff were more than happy with.
- Positive feedback from a patient’s relative about the way our personnel has been looking after the patient in an NHS setting. We are not only there as security, but to ensure patients are comfortable and to build a positive relationship with them to help prevent any violent outbursts.
- Positive feedback from a new project manager for Balfour Beatty. We have providing temporary security for him at short notice and he congratulated us on our ‘reliability and response’. He has also come back to us to provide security to a new project for him which commenced yesterday.
It’s always a pleasure to hear when things have gone well, as we strive on a daily basis to maintain and drive up standards across the business, and indeed the security industry as a whole.
Wishing you all a productive and prosperous May.
Alan