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Director’s View: May 2019

Director’s View: May 2019

Welcome to the May review of what’s been happening at Lingwood Security Management.

Regular readers of my column may recall that last month I mentioned the trespass and vandalism project for Network Rail. I’m pleased to say that the feedback we received from Network Rail, British Transport Police and the Moms (Mobile Operations Manager) was fantastic, showing a vast reduction in rail-based incidents, which prevented delays and potential fatalities.

As a result of this, we have just completed a second phase of this work during the May school holidays, which again was a success, and we are expecting to recommence this work in July when the schools break up.

I would like to extend my personal thanks to all involved in this project, both the management team behind the negotations, and the security operatives on the ground actually providing the service. It has been a great example of teamwork, and has once again demonstrated our capability to deliver our security services to prestigious national clients.

Other new projects in May

J Murphy & Sons – Kings Lynn

We are covering the 24 hour security for an AGI (Above ground installation) for our long-standing client J Murphy & Sons, this time in Kings Lynn over on the east coast. We have a Gateman during the day who is responsible for access control, visitor booking in and out etc.  Plus we are providing out of hours security, protecting the clients’ plant and machinery.

Woodclose Caravan Park – Kirby Lonsdale

We are protecting the park due to some issues of members of the public parking in unauthorised areas. This is essentially to keep the park safe for residents, and to ensure access to and from the site is not restricted for guests and residents.

Network Rail – Kendal

Network Rail are carrying out bridge repairs on a railway so we providing full security cover to protect the project.

Tendering Process

As some of you may be aware, most large scale business contracts now involve a lengthy tendering process, and we have a team at head office dedicated to this task. They spend hours poring over briefing documents and preparing tenders, with no guarantee of a result at the end of it.

We have a strong track record in this area though, and the team have amassed a great deal of experience in the tendering process over the last few years, so it gives us plenty of confidence when we do submit a tender.

I am waiting to hear back on a number of large tenders submitted by the team, and will report back on this next month. I would like to thank the team for all their hard work in putting these tenders together. As they say, you have to be in it to win it, and we are!

New Balfour Beatty Contract

We have had a meeting with a potential new client this month, and a meeting on site which resulted in us winning a 2 year contract with Balfour Beatty. More details to come next month.

Preston NHS Development Work

Nick has been spending a lot more time at Preston Hospital, touching base with our staff and getting the authorisation from NHS staff on our training regime and materials which will start to be rolled out soon. We have had a few meetings with Ward Managers and Staff which will help us tweak the service we are providing. This process of continual review and assessment is something I am very keen to see in all areas of the business, as it drives us forward and ensures standards are adhered to and exceeded where possible.

Job Opportunities

We are looking for SIA Licensed staff to work at Barrow, Lancaster and Preston NHS hospitals. Please pass on to anyone you know who is looking for work.

Personal Track Safety Training – Staff Opportunity

We have just started working with a new training provider for PTS Training (Personal Track Safety). This is due to the increase in security projects we are being awarded by Network Rail and other Rail-based companies.  

We are looking for staff who want to progress in their security career and enhance skills and training with this additional ticket. If anyone is interested, please contact Head Office and we can discuss in further detail. We will help you complete the training.

Local door supervision

Once again we provided local door supervisors over the busy Bank Holiday weekend in Morecambe, as well as cover at a new dance function at the Park Hotel in Morecambe. It is always good to see local venues making a comeback, and we are proud to support them in doing so.

Wishing you all a productive and prosperous June.

Alan

Client Testimonials

From my inception, I have been thoroughly impressed with the service provided. I have regular meetings with the management team where we discuss performance and are able to drill down into the value for money provided. My team advise me that Lingwood are an integral part of security of the railway.
Paul LangleyHead of Security, Crime and Resilience, Network Rail, Southern Region
Thank you for helping out at Carlisle Kingmoor HOOB a couple of weeks ago when the gates failed – really good prompt service!
Gemma Mullin Network Rail Works Delivery Co-ordinator, Lancs & Cumbria
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to keep our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
JE StempUtilities Project Director, Balfour Beatty VINCI Joint Venture | HS2
Lingwood Security Management provide a professional service at extremely competitive rates. Their communication is always prompt and their service has consistently gone the extra mile. Several of our project managers have praised Lingwood’s guarding and I feel confident on our site security whenever they are deployed.
Max ThomasSecurity Advisor North & Midlands - Balfour Beatty
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Ian EdwardsRosebank Electrical Engineers
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to help with the fight against COVID19 and keeping our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
Lutfur Rahman(Canal and River Trust), Community Roots Engagement Coordinator
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Dave CarlingSite Manager, Wood PLC
The security guard turned up in plenty of time, and he was really helpful and looked after our site for us well. The festival went really well. Even though we all got soaked at the end when we were packing up.
Kate DrummondMake My Day Community Arts Festival
I am the Site SHEQ Manager for the National Grid House in Warwick where we have your Guards on site. I would just like to say that we have had a very positive experience with your guards and will be looking to employ them on future sites should there be a requirement. Two Guards in particular have been extremely helpful and carried out their duties with tenacity and followed company procedures to the letter. I must add that these two guards are a credit to Lingwood and promote a very positive image of the level of service that your company provides. I would therefore seek to hire these guys again should the opportunity arise.
Rob HopperGalliford Try
Having used Lingwood Security Management Ltd for a number of years on site projects across the country, I am continually impressed by the excellent and reliable service they provide. The phone is answered immediately and everyone I have dealt with has been friendly, professional and on-the-ball. They are always willing to bend over backwards to supply security solutions even at a moment’s notice. I would highly recommend Lingwood Security, and look forward to working with them on future projects.
Nichola SykesAssistant Quantity Surveyor - Balfour Beatty Rail
My experience of Lingwood Security Management is that they are a professional and efficient company. I have been pleased by the service they have offered, and they have exceeded my expectations.
Simon MartinRoute Performance Improvement Manager - Network Rail
I was completely satisfied with the service your men provided whilst working on our site in Bournville. WPD have strict rules and procedures for obvious reasons and your men adapted to them accordingly whilst maintaining a professional outlook. Look forward to working with you again in the near future.
Edward EagleOperations Director, Havwoods
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Telephone: 01524 852275

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