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Director’s View: November 2019

Director’s View: November 2019

Welcome to the November review of what’s been happening at Lingwood Security Management.

As we enter into the festive season and another year begins to draw to close, I am left to reflect on what has been a fantastic year here at Lingwood Security Management.

November was another busy month for us, with work taking place on a national level for a wide variety of clients, alongside supporting the local bonfire weekend events across Lancaster city centre.

Being a family firm, we always enjoy keeping one foot in the local community, especially when it comes to supporting events that get people out of the house. It was great to see the fireworks, bonfire and Light Up! Lancaster events so well attended. Even the rain didn’t put people off!

The overall picture of 2019 for us has been one of continued success. It is our busiest year yet since we opened the doors for business, and 2020 shows no signs of slowing down, so it’s vital that we prepare ourselves properly over the festive period and hit the ground running in January.

 We have already lined up some fantastic new clients for 2020, more details on this to follow. I am personally looking forward to seeing where we as a team can take this business next year.

Expanding the Management Team

We recently appointed two new members to the management team  here at head office.

Darren Duncan – Contracts Manager

Darren has 15 years’ experience in the security industry and has joined us as a Contracts Manager to ensure all our contracts are serviced and clients are getting the best service.  Darren will be out visiting all staff to carry out monthly KPIS on them and ensure they are fully trained and inducted. He is highly skilled in Operations Management, Physical Security, and Risk Assessment.

Ian Mitchell – Senior Operations Manager

Ian has 17 years’ experience in the security industry and has extensive knowledge in the rail sector.

Summer will be interviewing Darren and Ian in due course, so full profiles will follow.

Kay Roberts

I would also like to welcome Kay Roberts to the office team. Kay recently joined us and has brought a whirlwind of energy and determination to her role. This is something I like to see in all of our new recruits.

Balfour Beatty Project – Sutton Coldfield

We are providing the Manned Guarding and Mobile Security to Balfour Beatty on behalf of National Grid on the Hams Hall – Coventry Overhead Line project. Our teams are responsible for the Security across the whole route starting from Sutton Coldfield – Coventry on various tower sites and compounds.

At the present moment, we are employing 21 Security Officers for this project and providing a range of hours over these sites with a 24 hour Mobile Patrol Supervisor. Over the course of the project will be looking at employing and running a team of 40-50 Security personnel.

Part of our responsibility is to work alongside the client and training providers to ensure all members of staff are highly trained and inducted due to the nature of the project.

Our supervisors are regularly on-site, with Brandon coordinating things and managing the scheduling from the head office side of things. It’s a great team effort once again and I have been impressed how everyone has pulled together to deliver this for Balfour Beatty.

If you know of any SIA Licensed operatives in this area of the country, please contact our recruitment team, as we are still looking to recruit for this project.

Taziker Hammersmith

We are proud to be working with Taziker Hammersmith. This a brand new client who we are really looking forward to getting started with. They are a direct supplier to Network Rail and specialise in structural engineering.

In their own words: “At Taziker Industrial our great strength is using innovation to solve problems. We challenge ourselves continuously to improve and set the standards within the industry. That’s why our clients always look to us to make their projects 100% safe and reliable.”

How Lingwood Security Began

The leader & founder of Lingwood Security Management, Alan Lingwood Snr, was recently interviewed by Smarty Cap Productions & Half Moon Bay Media on his past & how LSM was started. You can watch the clip here:  https://smartycap.co.uk/4-alan-lingwood/

Positive Feedback

It is always great when positive feedback lands on my desk from clients about the hard work members of staff have put in.

We have recently received the following feedback from RLI for one of our guards.

“The excellent service that was provided to one of our patients on the AMU. He was absolutely fantastic with the client. They were not easy to manage but he was so professional, calm and collected. He built a fabulous relationship with the patient.”

This is very much one of our aims when it comes to providing the bed watch service; namely being confident, reassuring, following procedures and having excellent communication skills.

Please all guards keep up your good work!

Job Opportunities

Approaching the Christmas period and New Year we have plenty of opportunities for anyone looking for work. Please visit our Indeed page to view new jobs coming in.

https://www.indeed.co.uk/jobs?q=lingwood+security&l=

Applicants MUST have valid SIA. Driving licence preferred but not a requirement.

Season’s Greetings

As this is my final column before the festivities begin, I would like to take this opportunity to wish all our customers, staff, contractors, friends and their families a very Happy Christmas, and I send to you all my best wishes for 2020.

Thank you to everyone who has supported us this year and we look forward to another successful year in business next year.

In the meantime, have a productive and prosperous December.

Alan

Client Testimonials

From my inception, I have been thoroughly impressed with the service provided. I have regular meetings with the management team where we discuss performance and are able to drill down into the value for money provided. My team advise me that Lingwood are an integral part of security of the railway.
Paul LangleyHead of Security, Crime and Resilience, Network Rail, Southern Region
Thank you for helping out at Carlisle Kingmoor HOOB a couple of weeks ago when the gates failed – really good prompt service!
Gemma Mullin Network Rail Works Delivery Co-ordinator, Lancs & Cumbria
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to keep our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
JE StempUtilities Project Director, Balfour Beatty VINCI Joint Venture | HS2
Lingwood Security Management provide a professional service at extremely competitive rates. Their communication is always prompt and their service has consistently gone the extra mile. Several of our project managers have praised Lingwood’s guarding and I feel confident on our site security whenever they are deployed.
Max ThomasSecurity Advisor North & Midlands - Balfour Beatty
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Ian EdwardsRosebank Electrical Engineers
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to help with the fight against COVID19 and keeping our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
Lutfur Rahman(Canal and River Trust), Community Roots Engagement Coordinator
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Dave CarlingSite Manager, Wood PLC
The security guard turned up in plenty of time, and he was really helpful and looked after our site for us well. The festival went really well. Even though we all got soaked at the end when we were packing up.
Kate DrummondMake My Day Community Arts Festival
I am the Site SHEQ Manager for the National Grid House in Warwick where we have your Guards on site. I would just like to say that we have had a very positive experience with your guards and will be looking to employ them on future sites should there be a requirement. Two Guards in particular have been extremely helpful and carried out their duties with tenacity and followed company procedures to the letter. I must add that these two guards are a credit to Lingwood and promote a very positive image of the level of service that your company provides. I would therefore seek to hire these guys again should the opportunity arise.
Rob HopperGalliford Try
Having used Lingwood Security Management Ltd for a number of years on site projects across the country, I am continually impressed by the excellent and reliable service they provide. The phone is answered immediately and everyone I have dealt with has been friendly, professional and on-the-ball. They are always willing to bend over backwards to supply security solutions even at a moment’s notice. I would highly recommend Lingwood Security, and look forward to working with them on future projects.
Nichola SykesAssistant Quantity Surveyor - Balfour Beatty Rail
My experience of Lingwood Security Management is that they are a professional and efficient company. I have been pleased by the service they have offered, and they have exceeded my expectations.
Simon MartinRoute Performance Improvement Manager - Network Rail
I was completely satisfied with the service your men provided whilst working on our site in Bournville. WPD have strict rules and procedures for obvious reasons and your men adapted to them accordingly whilst maintaining a professional outlook. Look forward to working with you again in the near future.
Edward EagleOperations Director, Havwoods
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Lingwood Security Management Limited
6 Penrod Way, Heysham,
Lancashire, LA3 2UZ

Email: sales@lingwoodsecurity.com
Telephone: 01524 852275

Company Number: 4170839. Registered in England and Wales.

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