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Director’s View: June 2019

Director’s View: June 2019

Welcome to the June review of what’s been happening at Lingwood Security Management.

My update is a little later than usual this month as I’ve been busy back at school! June was an educational month for both myself and Doc (Thomas Docherty) as we both got stuck into the books (so to speak) to study a range of workplace safety qualifications, which we successfully completed.

These will benefit Lingwood Security Management during the tendering process for contracts, and will also allow us to pass the acquired knowledge down to our operatives to improve their respective skills and competence.

We both found the process challenging, but it was a very interesting experience and ultimately rewarding to complete the courses. Here is a breakdown of what we achieved:

What This Space

During June, I attended a site visit to Blackpool for a big project that is coming up, however more about that one next month.

Lancaster & South Cumbria Economic Region Prospectus Launch

On Friday 14th June, I attended the Lancaster & South Cumbria Economic Region Prospectus Launch. This was a good chance to network with other like-minded business owners, and to find out more about this exciting opportunity for businesses in both regions to collaborate and grow.

As a bit of background to this new initiative, Barrow Borough Council, Lancaster City Council, and South Lakeland District Council have come together under the Lancaster and South Cumbria Economic Region (LSCER) to work on a cross-boundary economic initiative to raise the profile of the area and secure future investment for business growth and infrastructure.

With visitor numbers to both regions on the up, and significant developments in new energy, advanced manufacturing, retail, office, defence, life sciences, leisure and housing on the way, this can only be a good thing for us to be a part of. Look out for future updates on the LSCER.

New projects commenced in June

Balfour Beatty UCLan Highway Improvement Scheme – more details to follow on this one.

Morrison Utility Services Workshop – providing manned guards, covering nights and weekends.

Advance JV – security project for a water treatment works.

Network Rail – six new projects commenced.

UKPN (UK Power Networks) Project St. Brides – security cover.

Supply Chain Sustainability School

We are delighted to be awarded Bronze status by Supply Chain Sustainability School, recognising our commitment to actively engage with sustainability best practise and the progress we have made since joining the school.

Supply Chain Sustainability School

The Supply Chain Sustainability School is a collaboration between over 70 of the largest construction clients and contractors. The remit of the school is to provide a virtual learning environment to help suppliers and sub-contractors develop their sustainability knowledge and competence.

There’s more about that here…

Army Engagement Group

This week, I attended The Army Engagement Group at The Grand Hotel Blackpool with Colonel Russell Miller OBE, which was to promote greater awareness and understanding of the Army.

The Army Engagement Group at The Grand Hotel Blackpool with Colonel Russell Miller OBE

As a result of the meeting, I have decided to sign us up to the Armed Forces Covenant. The Armed Forces Covenant is a promise by the nation ensuring that those who serve or who have served in the armed forces, and their families, are treated fairly. You can read more about it here…

As a family firm with a history of service, we have always been fully supportive of the Armed Forces.

This belief and respect for military thinking can be traced back to my grandfather, Arthur Lingwood, who served in the Armed Forces during the Second World War, and my own father, Alan Lingwood Snr, who served 8 years in the Royal Marines. You can read a full account of their military history here…

Personal Track Safety (PTS) Training

Staff and managers will be completing their PTS training over the next few weeks. This is due to the increase in security projects we are being awarded by Network Rail and other Rail-based companies, along with the success of completing PQQ’s and the submission of tenders for projects of this type.

PTS Job Opportunities

We are looking for staff who want to progress in their security career and enhance skills and training (plus receive a higher rate of pay) with this additional ticket. If anyone is interested, please contact Head Office and we can discuss in further detail. We will help you complete the training.

Positive Feedback

This month I have received positive feedback from three separate clients (Trant Diss Compressor Station, Network Rail Macclesfield and Murphy’s Kings Lynn) through our customer satisfaction survey. I would like to thank our customer care team for their hard work, as they do follow up on every job to ensure our clients are satisfied.

Wishing you all a productive and prosperous July.

Alan

Client Testimonials

From my inception, I have been thoroughly impressed with the service provided. I have regular meetings with the management team where we discuss performance and are able to drill down into the value for money provided. My team advise me that Lingwood are an integral part of security of the railway.
Paul LangleyHead of Security, Crime and Resilience, Network Rail, Southern Region
Thank you for helping out at Carlisle Kingmoor HOOB a couple of weeks ago when the gates failed – really good prompt service!
Gemma Mullin Network Rail Works Delivery Co-ordinator, Lancs & Cumbria
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to keep our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
JE StempUtilities Project Director, Balfour Beatty VINCI Joint Venture | HS2
Lingwood Security Management provide a professional service at extremely competitive rates. Their communication is always prompt and their service has consistently gone the extra mile. Several of our project managers have praised Lingwood’s guarding and I feel confident on our site security whenever they are deployed.
Max ThomasSecurity Advisor North & Midlands - Balfour Beatty
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Ian EdwardsRosebank Electrical Engineers
The guards are always on time, polite and carry out their duties to a high standard, even leaving the cabins mopped and sanitized to help with the fight against COVID19 and keeping our site working. We have frequent visits by the company management and a good line of commutation with Summer. I will definitely be using Lingwood Security again and have recommended them to my colleagues.
Lutfur Rahman(Canal and River Trust), Community Roots Engagement Coordinator
First off may I express my satisfaction with the excellent work the cleaners have done at Stonepit quarry. The areas they cleaned are sparkling and they have put in a good shift. The second thing I’d like to express is our happiness with the daytime security guard we have had this week. The guy has performed very well indeed and deserves praise as such.
Dave CarlingSite Manager, Wood PLC
The security guard turned up in plenty of time, and he was really helpful and looked after our site for us well. The festival went really well. Even though we all got soaked at the end when we were packing up.
Kate DrummondMake My Day Community Arts Festival
I am the Site SHEQ Manager for the National Grid House in Warwick where we have your Guards on site. I would just like to say that we have had a very positive experience with your guards and will be looking to employ them on future sites should there be a requirement. Two Guards in particular have been extremely helpful and carried out their duties with tenacity and followed company procedures to the letter. I must add that these two guards are a credit to Lingwood and promote a very positive image of the level of service that your company provides. I would therefore seek to hire these guys again should the opportunity arise.
Rob HopperGalliford Try
Having used Lingwood Security Management Ltd for a number of years on site projects across the country, I am continually impressed by the excellent and reliable service they provide. The phone is answered immediately and everyone I have dealt with has been friendly, professional and on-the-ball. They are always willing to bend over backwards to supply security solutions even at a moment’s notice. I would highly recommend Lingwood Security, and look forward to working with them on future projects.
Nichola SykesAssistant Quantity Surveyor - Balfour Beatty Rail
My experience of Lingwood Security Management is that they are a professional and efficient company. I have been pleased by the service they have offered, and they have exceeded my expectations.
Simon MartinRoute Performance Improvement Manager - Network Rail
I was completely satisfied with the service your men provided whilst working on our site in Bournville. WPD have strict rules and procedures for obvious reasons and your men adapted to them accordingly whilst maintaining a professional outlook. Look forward to working with you again in the near future.
Edward EagleOperations Director, Havwoods
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Lingwood Security Management Limited
6 Penrod Way, Heysham,
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Email: sales@lingwoodsecurity.com
Telephone: 01524 852275

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